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What is the Best Way to Place an Order or Request Service from CompuWeather?

Contributed by Patti Robertson, CompuWeather Forensic Order Specialist and Account Executive

When customers call us for the first time, one question they always ask is “How do I place my order??”  What they are really asking is “Do I have to submit something in writing?”, or “Do I have to use the Internet to make a request?”  The answer is that there are several options available, and you may use any one that you prefer and you find most convenient.  The first and most popular choice is to place a call to our Sales Department (800-825-4445 or 845-227-8500). Our Forensic Order Specialists and Account Executives are always happy to chat with our customers – new or returning. Dealing with hundreds of insurance, legal and engineering inquiries and orders each month, our forensic sales team is always prepared to advise you on the best and most economical way to professionally document your weather related case or claim and ensure that all of your questions are properly answered and addressed by our meteorologists.

You may also conveniently reach us 24/7 by using our secure online service request form located on our web site at: . You may use the form anytime to provide us with information about your case or claim. This form is sent directly to our team of forensic order specialists who will contact you during normal business hours within one business day of receiving your information. Any information that you provide to us is considered confidential at all times and we do not proceed with any work until our consultants have had the chance to contact you, discuss your information and gain your approval to move forward and start working for you. In addition, all submitted cases are conflict checked prior to commencing work on them.

Another way to reach us is by email: Emails sent to this address go directly to our team of forensic order specialists who will respond to your request as quickly as possible. In some cases we will respond by email and in others we will give you a live call back to discuss your needs.

Lastly, you may download our service request form and submit it to us by fax: 800-825-4441 or by scanning the form and email it to us at: The service request form can be downloaded by Clicking Here.

Whichever method you choose, we try to make the order process quick, simple and painless. In most cases a quick 5-10 minute call is all that is needed to request and commence service with us. We hope to hear from you soon!